Privacy Policy

Secure Payment Facilities Disclaimer & Wood Floor Solutions Privacy Policy

About This Security and Privacy Statement

This Security and Privacy Statement applies to this Web Site which is operated by Wood Floor Solutions Pty Ltd (ABN 11 074 471 604) under the domain name "www.woodfloorsolutions.com.au" ("Wood Floor Solutions Web Site"). The Wood Floor Solutions Web Site is operated on behalf of Wood Floor Solutions P/L and its related bodies FTA Timbers P/L, know as the "Group". The information described in this Security and Privacy Statement may be shared between members of the Group.

This Security and Privacy Statement may also apply to services offered by Wood Floor Solutions on Web Sites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those Web Sites.

Wood Floor Solutions understands and appreciates that you, as a Wood Floor Solutions Web Site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Wood Floor Solutions is committed to protecting your privacy. This Wood Floor Solutions Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Wood Floor Solutions Web Site.

As the Wood Floor Solutions Web Site develops and as technology evolves, Wood Floor Solutions will continue to strive to provide you with better and more customised services and with a more effective Web Site. Wood Floor Solutions encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

Wood Floor Solutions has a Wood Floor Solutions Privacy Policy, which explains how Wood Floor Solutions generally protects your privacy and confidentiality. The principles set out in this Wood Floor Solutions Privacy Policy also apply to Wood Floor Solutions Web Sites.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Wood Floor Solutions Web Site. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Wood Floor Solutions Web Site. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail. < back to top>

Security of Information

Wood Floor Solutions takes reasonable steps to preserve the security of cookie and personal information in accordance with the Wood Floor Solutions Web Site Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Wood Floor Solutions currently uses 128 bit SSL encryption.

Wood Floor Solutions regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Wood Floor Solutions strives to protect such information, Wood Floor Solutions cannot ensure or warrant the security of any information you transmit to us or from our on-line products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems. < back to top>

Information Collected

The information that we will collect about you will depend on how you use the facilities offered by the Wood Floor Solutions Web Site.

If you visit an unsecure area of the Wood Floor Solutions Web Site (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

Wood Floor Solutions Web Site may offer a number of interactive facilities such as on-line application forms and shopping facilities.

If you decide to complete an on-line application form, the information that you enter into the on-line form will only be collected by us if you submit your on-line application. If at any stage you cancel your application or log out prior to submitting your application, the information you have entered up to that point will be automatically deleted. If you suspend or save your application, for example because you wish to complete it at another time, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. You may only recover this information within 30 days. After this time, the information is deleted. On-line applications that have been suspended or saved will not be viewed by us and are not processed by us.

The Wood Floor Solutions Web Site may also contains links to the Web Sites of third party providers of goods and services ("Third Party Web Sites"). If you have accessed Third Party Web Sites through the Wood Floor Solutions Web Site and if those third parties collect information about you, Wood Floor Solutions may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party Web Site from the Wood Floor Solutions Web Site, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party Web Sites should contain their own privacy statements and those third parties are responsible for their own privacy practices. < back to top>

Cookies

We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective Web Site.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on Web Sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Wood Floor Solutions uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Wood Floor Solutions Web Site. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

to determine if you have previously visited the Wood Floor Solutions Web Site;

to identify pages you have accessed and Third Party Web Sites you have accessed; and

for security purposes.

Most of the Wood Floor Solutions Web Site operates by using this type of cookie.

Accordingly, if you wish to make full use of the Wood Floor Solutions Web Site, it is required that you accept cookies.

Wood Floor Solutions also uses cookies for secure services (that is, an area where you are required to log on) on the Wood Floor Solutions Web Site. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Wood Floor Solutions Web Site that require cookies in order to participate. Those services include (but are not limited to): < back to top>

Online shopping

You may still be able to use some information-only pages even if you do not accept cookies. < back to top>

How we Handle Email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Wood Floor Solutions employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues. < back to top>

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the Wood Floor Solutions Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Wood Floor Solutions Web Site and as otherwise set out in this Security and Privacy Statement. < back to top>

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the Wood Floor Solutions Web Site indicates your acceptance of the Wood Floor Solutions Web Site Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Wood Floor Solutions Web Site published on the Wood Floor Solutions Web Site to date. Wood Floor Solutions may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Wood Floor Solutions Web Site. You accept that by doing this, Wood Floor Solutions has provided you with sufficient notice of the variation. < back to top>

PRIVACY

Please review our Privacy Notice, which also governs your visit to woodfloorsolutions.com.au to understand our practices. < back to top>

ELECTRONIC COMMUNICATIONS

When you visit woodfloorsolutions.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. < back to top>

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of woodfloorsolutions.com.au or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of woodfloorsolutions.com.au and protected by Australian. and international copyright laws. All software used on this site is the property of woodfloorsolutions.com.au or its software suppliers and protected by Australian and international copyright laws. < back to top>

TRADEMARKS

WOODFLOORSOLUTIONS.COM.AU, WOOD FLOOR SOLUTIONS & FTA TIMBER and other marks indicated on our site are registered trademarks of FTA Timbers Pty Ltd. or its subsidiaries, in Australia and other countries and other Wood Floor Solutions graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Wood Floor Solutions Pty Ltd or its subsidiaries. Wood Floor Solutions trademarks and trade dress may not be used in connection with any product or service that is not Wood Floor Solutions', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Wood Floor Solutions Pty Ltd. All other trademarks not owned by Wood Floor Solutions or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Wood Floor Solutions Pty Ltd or its subsidiaries. < back to top>

LICENSE AND SITE ACCESS

Wood Floor Solutions grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Wood Floor Solutions Pty Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Wood Floor Solutions Pty Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Wood Floor Solutions Pty Ltd and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Wood Floor Solutions' name or trademarks without the express written consent of Wood Floor Solutions Pty Ltd. Any unauthorized use terminates the permission or license granted by Wood Floor Solutions Pty Ltd. You are granted a limited, revocable, and no-nexclusive right to create a hyperlink to the home page of woodfloorsolutions.com.au so long as the link does not portray Wood Floor Solutions Pty Ltd, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Wood Floor Solutions Pty Ltd logo or other proprietary graphic or trademark as part of the link without express written permission. < back to top>

RISK OF LOSS

All items purchased from Wood Floor Solutions Pty Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. < back to top>

PRODUCT DESCRIPTIONS

Wood Floor Solutions Pty Ltd and its affiliates attempt to be as accurate as possible. However, Wood Floor Solutions Pty Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Wood Floor Solutions Pty Ltd itself is not as described, your sole remedy is to return it in unused condition. < back to top>

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY A WOOD FLOOR SOLUTIONS PTY LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. WOOD FLOOR SOLUTIONS PTY LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WOOD FLOOR SOLUTIONS PTY LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WOOD FLOOR SOLUTIONS PTY LTD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM WOODFLOORSOLUTIONS.COM.AU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WOOD FLOOR SOLUTIONS PTY LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. < back to top>

APPLICABLE LAW

By visiting fenningtimbers.com.au, you agree that the laws of Australia , without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Wood Floor Solutions Pty Ltd or its affiliates. < back to top>

DISPUTES

Any dispute relating in any way to your visit to woodfoorsolutions.com.au or to products you purchase through woodfloorsolutions.com.au shall be submitted to confidential arbitration in Sydney, Australia, except that, to the extent you have in any manner violated or threatened to violate Wood Floor Solutions intellectual property rights, Wood Floor Solutions Pty Ltd may seek injunctive or other appropriate relief in any state or federal court of Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Australian Law. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. < back to top>

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to woodfloorsolutions.com.au. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. < back to top>

OUR ADDRESS

Wood Floor Solutions Pty Ltd
P.O. Box 230
Waterford QLD